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2011 Holiday Shipping
For delivery prior to Christmas Eve Day:
Place your FedEx Ground order prior to 2:00 pm EST on Friday, Dec. 16.
Place your FedEx Third Day order prior to 1:00 pm EST on Tuesday, Dec. 20.
Place your FedEx Second Day order prior to 1:00 pm EST on Wednesday, Dec. 21.

Orders received after 2:00 pm EST on Thursday, December 22, 2011 will be shipped after the Christmas weekend holiday.

The FedEx Second Day shipping charge is $18.00 plus the original base price; the Third Day FedEx shipping charge is $12.00 plus the original base price. Free shipping and/or shipping discounts are not available for expedited shipping services.

Note: Some products are not eligible for expedited shipping services. You will be notified if a product you ordered can not be shipped Second or Third Day, or if the product is out-of-stock.

Also, FedEx does not guarantee on-time delivery from December 11, 2011 through December 24, 2011, even for expedited shipping services. Hotels To You will ship your order as stated but can not be held responsible for late deliveries by Federal Express; no refunds nor credits will be provided in the event of any Federal Express delay.

We will gladly ship orders placed after the dates above, but they may not arrive until after December 25.

New Year Weekend Shipping
Orders placed after 11:00 am EST on December 29 will be processed and shipped after the New Year holiday weekend.

You may find the answers to questions you have in our  Frequently Asked Questions.

Hotels To You also offers personalized customer service Monday through Friday,
8:00 am EST - 5:00 pm EST via email and toll-free phone, except for holidays.

Limited customer service will be available by email during the Christmas holiday from December 23, 2011 until December 27, 2011, and during the New Year holiday from December 30, 2011 until January 3, 2012.
 
  Email: customerservice@HotelsToYou.com
  Toll-free phone:    877-485-2968
  Phone:    912-525-0105

The Hotels To You corporate office and warehouse is located at:

        101 Kahn Industrial Court
        Savannah, Georgia 31405
Questions? Call us at 912-525-0105 or toll free at 877-485-2968 Monday-Friday 8am-5pm EST
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